Customer satisfaction is Amphenol Air LB’s prime concern. Our commitment to customers and the aim of reaching their satisfaction are the core philosophy that drives our organisation, processes, strategy within our company. From daily individual tasks to the most ambitious global corporate projects, every decisions count.
First, Amphenol Air LB is an engineering company, passionately interested in innovation and technology, known for its ability to design and develop high performance products addressing demanding applications, as well as its proven and extensive knowledge of molding and overmolding processes applied to interconnect products, where compactness, density and miniaturisation are prime requirements. Electrical and sealing performances of our products remain a reference on the market.
On this basis, and for many years, Amphenol Air LB is committed in a continuous improvement process aiming to “Zero Defect” and “Operation Excellence”. Product quality (towards 0 PPM) and On-Time delivery (OTD above 99% whoever the customer) are the cornerstone of our commitment to customer satisfaction. The customers’ recognition of our Quality and Logistics performances, multi-awarded in the past few years, is a first testimony.
The construction in 2014 of a brand new plant in the Ardennes offering 8500 m² surface was a significant new milestone in the development of Amphenol Air LB and a tremendous asset to better support its customers in their growth. As securing the supply chain has become a prime requirement of all its customers, Amphenol Air LB strives to be the perfect fit of their procurement strategy and has committed to provide them with drastically mitigated sourcing risks.
Download the below document to know how Amphenol Air LB supports the Procurement strategy of its customers: